Frequently Asked Questions
Everything you need to know about your Ohsnap gear.
What is the standard shipping timeframe for my order?
We offer standard shipping within 3-5 business days and expedited shipping options at checkout. Once your order ships, you will receive a tracking number via email.
Do Ohsnap products come with a warranty?
Yes, all Ohsnap electronics are covered by a 12-month limited warranty that protects against manufacturing defects and hardware malfunctions.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and in like-new condition to qualify for a full refund.
Are your charging cables and accessories MFi certified?
Absolutely. All our cables and power accessories meet rigorous industry standards to ensure safety and compatibility with your devices.
How can I track the status of my shipment?
You can track your order by clicking the link in your confirmation email or by logging into your Ohsnap account and visiting the 'Order History' section.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners.